/* Páginas legales de EntreLazos (términos, privacidad, cookies y libro de reclamaciones).
   Mismos tokens, letras y cabecera que la portada (index.html), con un diseño de lectura. */
:root{
  --papel:#FBF3EE; --papel-2:#F3DCD6; --papel-claro:#F3DCD6;
  --tinta:#5A2A32; --tinta-2:#6E3C45; --tinta-3:#7E5259;
  --lazo:#9E4A58; --lazo-oscuro:#7E3442; --lazo-claro:#D9A0A3; --oro:#D9A0A3;
  --linea:#EBD3CD;
  --serif:"Cormorant Garamond",Garamond,Georgia,serif; --sans:"Jost",system-ui,sans-serif; --rotulo:"Jost",system-ui,sans-serif;
  --sello:url("sello.webp");
  --curva:cubic-bezier(.2,.75,.2,1); --salida:cubic-bezier(.23,1,.32,1);
  --grano:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='180' height='180'%3E%3Cfilter id='g'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='3' stitchTiles='stitch'/%3E%3CfeColorMatrix values='0 0 0 0 .2 0 0 0 0 .1 0 0 0 0 .2 0 0 0 .22 -.1'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23g)'/%3E%3C/svg%3E");
  --franjas:repeating-linear-gradient(-45deg,var(--lazo) 0 10px,transparent 10px 20px,var(--oro) 20px 30px,transparent 30px 40px);
}
*{box-sizing:border-box}
::selection{background:#F3DCD6;color:var(--tinta)}
[hidden]{display:none!important}
html{-webkit-text-size-adjust:100%;scroll-behavior:smooth;scroll-padding-top:90px;accent-color:var(--lazo)}
body{margin:0;background:var(--grano),var(--papel);color:var(--tinta);font-family:var(--sans);font-size:17px;line-height:1.65}
a{color:inherit}
button,input,select,textarea{font:inherit;color:inherit}
h1,h2,h3{font-family:var(--serif);font-weight:600;letter-spacing:-.01em;text-wrap:balance;margin:0}
h1 em,h2 em{font-style:italic;color:var(--lazo)}
p{text-wrap:pretty}
:focus-visible{outline:2px solid var(--lazo);outline-offset:3px;border-radius:2px}
.envoltura{width:min(100% - 32px,1160px);margin:0 auto}
.saltar{position:absolute;left:16px;top:-60px;z-index:50;background:var(--tinta);color:var(--papel);padding:10px 16px;border-radius:6px;text-decoration:none}
.saltar:focus{top:12px}
.sello-img{display:block;flex:none;background:var(--sello) center/contain no-repeat}
.etiqueta{display:inline-block;font-family:var(--rotulo);font-size:12.5px;font-weight:500;letter-spacing:.18em;text-transform:uppercase;color:var(--lazo-oscuro)}

.boton{display:inline-flex;align-items:center;justify-content:center;gap:10px;font-family:var(--sans);font-weight:600;font-size:16px;letter-spacing:.01em;
  padding:14px 26px;border:0;border-radius:999px;background:var(--lazo);color:#fff;text-decoration:none;cursor:pointer;
  box-shadow:inset 0 1px 0 rgba(255,255,255,.25),0 8px 18px -10px rgba(90,42,50,.5);transition:transform .16s var(--salida),background .2s}
.boton:hover{background:var(--lazo-oscuro)}
.boton:active{transform:scale(.97)}
.boton.claro{background:transparent;color:var(--tinta);box-shadow:inset 0 0 0 1.5px var(--tinta)}
.boton.claro:hover{background:rgba(90,42,50,.06)}
.boton[disabled]{opacity:.6;cursor:wait}
.enlace{display:inline-flex;align-items:center;gap:6px;font-weight:600;text-decoration:none;color:var(--tinta);padding-bottom:2px;
  background:linear-gradient(currentColor 0 0) 0 100%/100% 1px no-repeat;transition:color .2s}
.enlace:hover{color:var(--lazo-oscuro)}

/* cabecera (igual que la portada) */
.cabecera{position:sticky;top:0;z-index:20;background:color-mix(in srgb,var(--papel) 88%,transparent);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-bottom:1px solid var(--linea)}
.cabecera .envoltura{display:flex;align-items:center;justify-content:space-between;gap:16px;height:68px}
.logo{display:flex;align-items:center;gap:10px;text-decoration:none;font-family:var(--serif);font-weight:700;font-size:28px;white-space:nowrap;color:var(--tinta)}
.logo .sello-img{width:42px;height:42px;filter:drop-shadow(0 2px 3px rgba(90,42,50,.28))}
.logo em{font-style:italic;color:var(--lazo)}
.cabecera nav{display:flex;align-items:center;gap:26px}
.cabecera nav a:not(.boton){padding:12px 0;font-size:15px;font-weight:500;color:var(--tinta-2);text-decoration:none}
.cabecera nav a:not(.boton):hover{color:var(--lazo-oscuro)}
.cabecera .boton{padding:9px 18px;font-size:14.5px}

/* ============================================================ documento */
.legal{padding:clamp(48px,7vw,96px) 0 clamp(70px,9vw,120px)}
.legal-cabeza{max-width:820px}
.legal-cabeza h1{font-size:clamp(46px,6.4vw,82px);line-height:1;margin-top:14px}
.legal-cabeza .fecha{margin:18px 0 0;font-size:14px;letter-spacing:.04em;color:var(--tinta-3)}
.legal-cabeza .resumen{margin:22px 0 0;font-size:19px;color:var(--tinta-2);max-width:40em}
.legal-rejilla{display:grid;grid-template-columns:260px minmax(0,1fr);gap:clamp(36px,6vw,80px);margin-top:clamp(40px,6vw,70px);align-items:start}
/* las columnas pueden encogerse: las tablas anchas se desplazan dentro de su caja */
.legal-rejilla>*{min-width:0}
.indice{position:sticky;top:96px;max-height:calc(100vh - 120px);overflow:auto;padding:22px 20px;border:1px solid var(--linea);border-radius:20px;background:color-mix(in srgb,var(--papel-claro) 55%,var(--papel))}
.indice h2{font-family:var(--rotulo);font-size:12px;font-weight:600;letter-spacing:.18em;text-transform:uppercase;color:var(--lazo-oscuro);margin:0 0 12px}
.indice ol{margin:0;padding:0 0 0 1.4em;display:grid;gap:7px;font-size:14px;line-height:1.35;color:var(--tinta-2)}
.indice a{text-decoration:none}
.indice a:hover{color:var(--lazo-oscuro);text-decoration:underline;text-underline-offset:3px}
.documento{max-width:760px;counter-reset:sec}
.documento section{padding-top:8px;margin-bottom:44px}
.documento h2{font-size:clamp(28px,3.2vw,36px);line-height:1.12;margin:0 0 14px;display:flex;gap:14px;align-items:baseline}
.documento h2 .n{flex:none;font-family:var(--rotulo);font-size:13px;font-weight:600;letter-spacing:.08em;color:var(--lazo);min-width:2.2em}
.documento h3{font-size:23px;margin:26px 0 8px}
.documento p,.documento li{color:var(--tinta-2)}
.documento p{margin:0 0 14px}
.documento ul,.documento ol{margin:0 0 16px;padding-left:1.3em;display:grid;gap:7px}
.documento strong{color:var(--tinta);font-weight:600}
.documento a{color:var(--lazo-oscuro);text-underline-offset:3px}
.documento table{width:100%;border-collapse:collapse;margin:6px 0 18px;font-size:15.5px}
.documento th,.documento td{text-align:left;vertical-align:top;padding:11px 12px;border-bottom:1px solid var(--linea)}
.documento thead th{font-family:var(--rotulo);font-size:12px;font-weight:600;letter-spacing:.12em;text-transform:uppercase;color:var(--lazo-oscuro);border-bottom:1.5px solid var(--lazo-claro)}
.tabla-scroll{overflow-x:auto;margin:0 0 18px}
.tabla-scroll table{min-width:560px;margin:0}
.nota{margin:18px 0 22px;padding:18px 20px;border-radius:16px;background:var(--papel-claro);border:1px solid var(--linea);color:var(--tinta-2);font-size:16px}
.nota strong{color:var(--tinta)}
.ficha{display:grid;grid-template-columns:auto 1fr;gap:6px 18px;margin:8px 0 18px;padding:18px 20px;border:1px solid var(--linea);border-radius:16px;background:#fff8f4}
.ficha dt{font-size:12.5px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--tinta-3);padding-top:2px}
.ficha dd{margin:0;color:var(--tinta)}
.otros-doc{display:flex;flex-wrap:wrap;gap:12px 22px;margin-top:40px;padding-top:26px;border-top:1px solid var(--linea)}

/* ============================================================ libro de reclamaciones */
.hoja-libro{max-width:860px}
.libro-aviso{display:grid;grid-template-columns:auto 1fr;gap:18px;align-items:start;margin:0 0 28px;padding:22px;border-radius:20px;background:var(--papel-claro);border:1px solid var(--linea)}
.libro-aviso svg{width:52px;height:52px;color:var(--lazo)}
.libro-aviso p{margin:0 0 8px;color:var(--tinta-2);font-size:16px}
.libro-aviso p:last-child{margin:0}
.formulario{display:grid;gap:26px}
.formulario fieldset{margin:0;padding:24px clamp(18px,3vw,28px) 26px;border:1px solid var(--linea);border-radius:20px;background:#fff8f4}
/* la leyenda va dentro de la caja (float), así un título largo no rompe el borde */
.formulario legend{float:left;width:100%;padding:0;margin:0 0 18px;font-family:var(--serif);font-weight:600;font-size:24px;line-height:1.15;color:var(--tinta)}
.formulario legend+*{clear:both}
.formulario legend .n{font-family:var(--rotulo);font-size:12px;font-weight:600;letter-spacing:.1em;color:var(--lazo);margin-right:8px}
.campos{display:grid;grid-template-columns:1fr 1fr;gap:16px 18px}
.campos .ancho{grid-column:1/-1}
.formulario label:not(.opcion):not(.check),.formulario .rotulo{display:block;font-size:12.5px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--tinta-3)}
.formulario label:not(.opcion):not(.check)>:is(input,select,textarea),.formulario .rotulo>.proveedor-dato{display:block;margin-top:7px}
.formulario label .ayuda{display:block;margin-top:6px}
.formulario .req{color:var(--lazo)}
.formulario input[type=text],.formulario input[type=email],.formulario input[type=tel],.formulario input[type=number],.formulario select,.formulario textarea{
  width:100%;padding:13px 15px;border:1px solid var(--linea);border-radius:14px;background:#fff;font-size:16px;font-weight:400;letter-spacing:0;text-transform:none;color:var(--tinta)}
.formulario textarea{min-height:120px;resize:vertical}
.formulario input:focus-visible,.formulario select:focus-visible,.formulario textarea:focus-visible{outline:none;border-color:var(--lazo);box-shadow:0 0 0 3px rgba(158,74,88,.16)}
.formulario [aria-invalid=true]{border-color:var(--lazo);box-shadow:0 0 0 3px rgba(158,74,88,.12)}
.opciones-r{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.opcion{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border:1px solid var(--linea);border-radius:14px;background:#fff;cursor:pointer;font-size:15px;color:var(--tinta-2);line-height:1.45}
.opcion:has(input:checked){border-color:var(--lazo);box-shadow:0 0 0 3px rgba(158,74,88,.12)}
.opcion input{margin-top:3px;flex:none;width:18px;height:18px}
.opcion b{display:block;color:var(--tinta);font-size:16px}
.check{display:flex;gap:12px;align-items:flex-start;font-size:15px;color:var(--tinta-2);line-height:1.5;cursor:pointer}
.check input{margin-top:3px;flex:none;width:18px;height:18px}
.ayuda{font-size:13.5px;color:var(--tinta-3);margin:0;font-weight:400;letter-spacing:0;text-transform:none}
.proveedor-dato{font-size:15.5px;color:var(--tinta);font-weight:500;letter-spacing:0;text-transform:none}
.error-form{margin:0;padding:12px 16px;border-radius:12px;background:#fff;border:1px solid var(--lazo);color:var(--lazo-oscuro);font-size:15px}
.enviar-fila{display:flex;flex-wrap:wrap;align-items:center;gap:14px 22px}
.oculto-hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.constancia{padding:clamp(22px,4vw,36px);border:1.5px solid var(--lazo-claro);border-radius:22px;background:#fff}
.constancia h2{font-size:clamp(30px,4vw,42px);line-height:1.1}
.constancia .codigo{display:inline-block;margin:14px 0 6px;padding:8px 14px;border-radius:10px;background:var(--papel-claro);font-family:var(--rotulo);font-weight:600;letter-spacing:.06em;color:var(--tinta)}
.constancia dl{display:grid;grid-template-columns:minmax(150px,auto) 1fr;gap:8px 18px;margin:20px 0}
.constancia dt{font-size:12.5px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--tinta-3)}
.constancia dd{margin:0;white-space:pre-wrap;color:var(--tinta)}

@media (max-width:980px){
  .legal-rejilla{grid-template-columns:1fr}
  .indice{position:static;max-height:none}
  .cabecera nav a.solo-ancho{display:none}
}
@media (max-width:600px){
  .tabla-scroll{overflow:visible}
  .tabla-scroll table{min-width:0}
  .tabla-scroll thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
  .tabla-scroll tr{display:block;margin:0 0 12px;padding:6px 14px;border:1px solid var(--linea);border-radius:14px;background:#fff8f4}
  .tabla-scroll td{display:block;padding:8px 0;border-bottom:1px solid var(--linea)}
  .tabla-scroll td:last-child{border-bottom:0}
  .tabla-scroll td[data-et]::before{content:attr(data-et);display:block;margin-bottom:2px;font-size:11.5px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--tinta-3)}
  body{font-size:16.5px}
  .campos,.opciones-r{grid-template-columns:1fr}
  .logo{font-size:24px}.logo .sello-img{width:36px;height:36px}
  .ficha,.constancia dl{grid-template-columns:1fr}
  .ficha dd{margin-bottom:8px}
  .libro-aviso{grid-template-columns:1fr}
}
@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*{transition:none!important}}
/* al imprimir la constancia del reclamo (o cualquier documento) solo sale el contenido */
@media print{
  .cabecera,.pie-sitio,.indice,.otros-doc,.no-imprimir,.saltar{display:none!important}
  body{background:#fff;font-size:12pt}
  .legal{padding:0}
  .legal-rejilla{display:block;margin:0}
  .constancia{border:1px solid #999}
  a{text-decoration:none}
}